Terms & Conditions

    Welcome to ONEMILE (hereinafter referred to as “we”, “us”, or “our”), an independent website dedicated to providing high-quality yoga wear and related accessories, accessible at https://onemiled.com (hereinafter referred to as the “Website”). This Website is operated by ALL FOR ONE CULTURE COMMUNICATION CO LIMITED, a company incorporated in Hong Kong. These Terms of Service (the “Terms”) govern your use of our Website, products, and services (collectively, the “Services”). By accessing or using our Website, purchasing our products, or engaging with our Services, you (hereinafter referred to as “you” or “user”) acknowledge that you have read, understood, and agreed to be bound by these Terms, as well as our Privacy Policy and Refund Policy. If you do not agree with any part of these Terms, please do not use our Website or Services.

    These Terms are a legally binding agreement between you and ONEMILE, and they outline the rights and obligations of both parties. We reserve the right to modify these Terms at any time, and your continued use of our Website or Services after any modifications constitutes your acceptance of the updated Terms. We encourage you to review these Terms regularly to stay informed about your rights and obligations.
     
     

    1. Eligibility to Use Our Services

    To use our Website and Services, you must meet the following eligibility requirements:
    • You must be at least 18 years of age, or the age of majority in your jurisdiction (whichever is older). If you are under the age of 18 (or the age of majority), you may only use our Website and Services with the consent and supervision of a parent or legal guardian, who will be responsible for your actions and compliance with these Terms.
    • You must have the legal capacity to enter into a binding contract. This means that you cannot be a minor (without parental/guardian consent), mentally incompetent, or otherwise unable to legally enter into agreements.
    • You must provide accurate, complete, and up-to-date information when using our Website (such as when registering an account, placing an order, or contacting customer service). You agree not to provide false or misleading information, and you will update your information promptly if it changes.
    • You must use our Website and Services for legitimate purposes only, and you agree not to use them for any illegal or unauthorized activities.

    2. Account Registration and Management

    To access certain features of our Website and Services (such as placing orders, tracking orders, and saving preferences), you may need to register an account. Here are the terms governing account registration and management:
    • Account Creation: When creating an account, you will be asked to provide certain information (such as your name, email address, and password). You agree to provide accurate and complete information, and you will be responsible for maintaining the confidentiality of your account credentials (username and password). You agree not to share your account credentials with any third party, and you will be liable for any actions taken using your account, whether or not authorized by you.
    • Account Responsibilities: You are responsible for all activities that occur under your account, including but not limited to placing orders, making payments, and contacting customer service. If you suspect that your account has been compromised (e.g., unauthorized access), you must notify us immediately at service@onemiled.com so that we can take steps to secure your account.
    • Account Termination: We reserve the right to suspend or terminate your account at any time, without prior notice, if we believe that you have violated these Terms, provided false or misleading information, or engaged in illegal or unauthorized activities. You may also terminate your account at any time by contacting our customer service team. Upon account termination, you will no longer have access to your account, and we may retain your personal information in accordance with our Privacy Policy.

    3. Use of Our Website

    When using our Website, you agree to comply with the following rules and restrictions:
    • You agree to use our Website only for legitimate purposes, such as browsing products, placing orders, and contacting customer service. You agree not to use our Website for any illegal, fraudulent, or harmful activities, including but not limited to:
      • Violating any applicable laws, regulations, or third-party rights (such as copyright, trademark, or privacy rights).
      • Uploading, posting, or transmitting any harmful, offensive, or inappropriate content (such as malware, viruses, spam, hate speech, or explicit material).
      • Attempting to access or hack our Website, servers, or databases without authorization.
      • Using automated tools (such as bots, crawlers, or scrapers) to access or collect information from our Website without our prior written consent.
      • Interfering with the operation of our Website or Services, or disrupting the user experience of other users.
    • You agree not to modify, copy, distribute, sell, lease, or otherwise exploit any content or materials on our Website (including but not limited to product images, descriptions, logos, and text) without our prior written consent. All content on our Website is the property of ONEMILE or our licensors, and is protected by copyright, trademark, and other intellectual property laws.
    • We reserve the right to modify, update, or discontinue any feature or content of our Website at any time, without prior notice. We are not liable for any damages or losses caused by changes to our Website or the unavailability of our Website.

    4. Product Orders and Purchases

    When you place an order for products on our Website, you agree to the following terms:
    • Order Placement: When you place an order, you are making an offer to purchase the products specified in your order at the prices listed on our Website at the time of order placement. We reserve the right to accept or reject your order for any reason, including but not limited to:
      • Product unavailability (e.g., out of stock).
      • Pricing errors (e.g., incorrect product prices due to a technical error).
      • Suspected fraudulent activity (e.g., fake orders, stolen payment information).
      • Violation of these Terms by you.
    • Order Confirmation: After you place an order, we will send you an order confirmation email to the email address associated with your account. This email will include your order number, product details, order amount, and shipping information. Please note that the order confirmation email does not constitute acceptance of your order; we will send you a separate shipping confirmation email once your order has been processed and shipped.
    • Pricing and Payment: All product prices on our Website are displayed in US Dollars (USD), unless otherwise specified. Prices are subject to change at any time, without prior notice, but we will honor the price listed at the time of your order (provided that the order is accepted). You agree to pay the full order amount (including product prices, taxes, and shipping fees) using one of the payment methods accepted on our Website (such as credit card, debit card, or PayPal). You agree that all payment information you provide is accurate and complete, and you authorize us to charge your payment method for the order amount. If your payment is declined, we will notify you, and your order will not be processed until payment is received. All transactions and payments made through this Website are processed by ALL FOR ONE CULTURE COMMUNICATION CO LIMITED, which is the contracting entity responsible for your purchase.
    • Shipping and Delivery: We offer worldwide shipping, and the shipping cost and delivery time will depend on your location and the shipping method you choose. We will use our trusted logistics partners to deliver your order, and we will provide you with a tracking number so that you can track the status of your delivery. We are not liable for any delays in delivery caused by the logistics partner, weather conditions, customs issues, or other factors beyond our control. Risk of loss or damage to the products passes to you upon delivery of the products to your specified shipping address.
      Delivery times are estimates only and are not guaranteed.
      Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer

    • Product Availability: We strive to maintain accurate inventory information on our Website, but sometimes products may be out of stock or discontinued without notice. If a product you ordered is out of stock, we will notify you as soon as possible and offer you the option to cancel the order (with a full refund) or substitute the product with a similar product of equal or greater value (with your consent).

     

    5. Intellectual Property Rights

    All intellectual property rights (including but not limited to copyrights, trademarks, patents, and trade secrets) in and to our Website, products, and Services are the property of ONEMILE or our licensors. You agree not to infringe upon these intellectual property rights, and you may not use any of our intellectual property without our prior written consent.
    • Trademarks: “ONEMILE” and our logo are trademarks of ONEMILE. You may not use these trademarks or any similar marks without our prior written consent.
    • Copyrights: All content on our Website (including but not limited to product images, descriptions, text, videos, and graphics) is protected by copyright. You may not copy, reproduce, distribute, or modify this content without our prior written consent.
    • Product Designs: Our yoga wear designs (including but not limited to yoga sets, sports bras, leggings, and tops) are protected by copyright and design patents. You may not copy, reproduce, or sell counterfeit versions of our products.
    If you believe that your intellectual property rights have been infringed upon by our Website, products, or Services, please contact us at service@onemiled.com with a detailed description of the infringement, and we will investigate the issue and take appropriate action.
     

    6. Limitation of Liability

    To the maximum extent permitted by applicable law, ONEMILE shall not be liable for any direct, indirect, incidental, consequential, or special damages (including but not limited to loss of profits, loss of data, or damage to reputation) arising out of or in connection with your use of our Website, products, or Services. This limitation of liability applies regardless of the cause of action (whether in contract, tort, negligence, or otherwise), and even if we have been advised of the possibility of such damages.
    • Product Liability: We are liable for any damages caused by defective products, in accordance with applicable product liability laws. However, we are not liable for damages caused by improper use, misuse, or neglect of our products (such as washing the product in hot water, which damages the fabric).
    • Website Availability: We strive to ensure that our Website is available 24/7, but we do not guarantee that our Website will be uninterrupted or error-free. We are not liable for any damages or losses caused by the unavailability of our Website, technical errors, or system failures.
    • Third-Party Services: We may use third-party service providers (such as payment processors, logistics partners, and email services) to provide our Services. We are not liable for any damages or losses caused by the actions or omissions of these third-party service providers.
    Some jurisdictions do not allow the limitation of liability for certain types of damages, so the above limitation may not apply to you. In such cases, our liability will be limited to the maximum extent permitted by law.Nothing in these Terms shall exclude or limit any liability that cannot be excluded under applicable law.
     

    7. Indemnification

    You agree to indemnify, defend, and hold harmless ONEMILE, our employees, directors, officers, agents, and licensors from and against any claims, damages, losses, liabilities, costs, and expenses (including but not limited to attorney fees) arising out of or in connection with: Your use of our Website, products, or Services.Your violation of these Terms, applicable laws, or third-party rights.Your provision of false or misleading information.Any actions taken using your account (whether authorized or not).

    8. Termination

    We may terminate these Terms and your access to our Website and Services at any time, without prior notice, if you violate any of these Terms, engage in illegal or unauthorized activities, or provide false or misleading information. Upon termination, you will no longer have access to our Website and Services, and you will be responsible for any outstanding obligations (such as unpaid orders).
    These Terms will also terminate automatically if you cease to use our Website and Services for a period of 12 months or more, unless you have an active account with outstanding orders or subscriptions.
    Upon termination, all licenses and permissions granted to you under these Terms will be revoked, and you will be required to delete any content or materials obtained from our Website.
     

    9. Governing Law and Dispute Resolution

    These Terms and any transactions made through this Website shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (Hong Kong SAR).
    All purchases and transactions are made with ALL FOR ONE CULTURE COMMUNICATION CO LIMITED.
    By placing an order on this Website, you acknowledge and agree that your purchase is made with the above entity and is subject to the laws of Hong Kong SAR.
    Any dispute arising out of or in connection with these Terms shall first be resolved through good faith negotiations.
    If the dispute cannot be resolved, it shall be submitted to arbitration in Hong Kong under the rules of the Hong Kong International Arbitration Centre (HKIAC). The arbitration shall be conducted in English and shall be final and binding.
    Nothing in these Terms shall affect your statutory rights as a consumer under applicable law.
     
    10. Miscellaneous
    • Entire Agreement: These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and ONEMILE regarding your use of our Website, products, and Services. These Terms supersede any prior agreements or understandings between you and ONEMILE.
    • Severability: If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
    • Waiver: Our failure to enforce any provision of these Terms shall not be deemed a waiver of that provision or any other provision. A waiver of any provision shall only be effective if it is in writing and signed by ONEMILE.
    • Assignment: You may not assign these Terms or any of your rights or obligations under these Terms without our prior written consent. We may assign these Terms or any of our rights or obligations under these Terms to any third party at any time, without your consent.
    • Notices: All notices or communications between you and ONEMILE shall be in writing and sent to the email address associated with your account (for you) or service@onemiled.com (for us). Notices shall be deemed received when sent (for emails) or when delivered (for other forms of communication).
    These Terms are written in English. In case of any translation, the English version shall prevail.

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